AI Discovery for Financial Services

Customer discovery has changed.

Financial services customers now use AI to evaluate providers before they ever reach your website. JOAN helps you measure and improve how you're discovered, represented and recommended at this new stage.

The Visibility Gap

Being visible is no longer the same as being included.

Many firms remain visible in traditional search while being absent from AI-generated recommendations. This is the Visibility Gap: commercial exclusion before a prospect ever reaches your website.

Explore the Visibility Gap

The Shift

The next battleground is inclusion in the shortlist.

When a prospect asks an AI platform to compare providers, the firms included in the answer gain an early advantage. Their relevance is established before traditional acquisition activity begins.

The question is not only whether your firm can attract attention. It is whether your firm is understood well enough to be represented, recommended and considered.

Our Approach

Three services for a new discovery environment.

01

AI Discovery Playbook

Establish where you stand, where competitors appear, and what should change first.

02

AI Discovery Advancement

Strengthen the signals that shape how AI systems understand, evaluate and recommend your firm.

03

AI Discovery Intelligence

Monitor visibility, representation and recommendation performance as AI discovery evolves.

Explore our approach

Why JOAN

Strategy and measurement, working together.

JOAN combines AI Discovery strategy with measurement and analytics expertise, helping firms understand where they are visible, where they are absent and what should change next.

Meet the people behind JOAN
A

Anurag

AI Discovery Strategy

J

Joseph

Measurement & Analytics

Start the conversation

Understand whether you are included before the customer reaches you.

Establish your current position, identify emerging risks and decide what to prioritise next.

Start a conversation